Refund Policy

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Cancellation and postponement policy

Students who wish to postpone the start of a course must notify BLI beforehand. A new letter of acceptance will then be issued for a later date free of charge.


All notices of cancellation must be given in writing by mail, fax, or e-mail stating that you intend to withdraw from the program you have registered for. The registration and the accommodation placement fees are non refundable.
If a student is obliged to cancel his/her program due to visa refusal, all money already paid minus the registration and accommodation fee, will be reimbursed. Note that BLI needs receive the Canadian original letter of refusal.

Students must fall within the following guidelines to be eligible for reimbursement:

Before program start date

a) Less than 10 days after submitting your registration · 100% of the tuition fee.
b) 31 days or more before the program starts 70% of the tuition fee.
c) If the student cancels less than 30 days before the program start date: 60% of the tuition fee.

After program start date

a) Between 1-10% of the program · 50% of the tuition fee.
b) Between 11 – 24% of the program · 30% of the tuition fee.
c) 25% or more of the program · 0% of the tuition fee.
Students can upgrade but not downgrade their program. e.g. If the student wants to reduce the lessons per week, he/she will have to cancel the program and reapply for the new desired schedule and cancellation policy will apply.

*If a student comes to Canada with a BLI study permit, he forfeits the right to all refunds.

Homestay refund

Homestay placement fee is non-refundable. Students must give 2 weeks notice in writing to the homestay coordinator if they wish to change their homestay. A refund will be made of 100% of the unused homestay fee.

Time to process refund

If he/she is eligible for a refund under the conditions above, you will be reimbursed within the 45- working day period following the receipt of written notice of cancellation.

Please note that the registration and accommodation fees are non refundable under any circumstance